Additional Lessons: If your student is eligible for the Swim First guarantee and they are in need of additional classes

Swim First instructors do assessments on lessons 6 and 7 to see if swimmers are on track to reach the Swim First guarantees.  If after lesson 8 they have not passed off all three guaranteed skills, Chelsea or the pool manager will discuss the concerns with the guardian. Typically a child needs 1-3 more days of lessons to reach the guarantees.  The best way to accomplish these guaranteed skills is to continue taking lessons on days 9-11.  We will give you two weeks to take these additional lessons.  After that time period, the additional lessons for the 'guaranteed swimming' is void.  If you choose to not show up for one of these additional lessons, you will also void accomplishing the "guarantees" and no further free lessons will be given. 

Additional Lessons will only be extended to swimmers who have participated in 8 full classes and not to students who missed 1 or more classes.

Make-up Policy:

According to availability and with advanced notice of absence, you may be granted a make-up lesson. The cost per make-up class is $25 dollars for a 25-minute make-up lesson. 

 No call/ no shows are not eligible for makeup classes. If your child is sick , you are required to give Chelsea Oakes a call for each class or day they are missing. You will be asked to provide a doctors note if extended absence is requested. 

Q: Why are you paying for a make-up class if you have already paid in full for your child's swimming lessons? 

A: Your student's teacher is paid for their time whether or not your child attends their scheduled lesson, they are paid again if we place your student on their schedule in an open spot for a make-up lesson.

Make ups are a courtesy to you. They may not be rescheduled. Payment is required at the time of booking and is not refundable. Make-up lessons must be taken during the same summer in which your lesson was missed. There are no credits or refunds given for missed lessons. 

When booking your swimming session, please be sure to arrange your schedule to attend all 8 lessons. Make-up lessons are only available for lessons missed due to illness or urgent situations and not for vacations, outings, school, or schedule conflicts. Refunds will not be given if you choose not to attend.

With notice- if extended absence is needed for an urgent situation (broken limb, stitches etc.) students can be re-scheduled to another session later in the summer.